Crossroads DuelDelete your account

Here you can permanently delete your Crossroads Duel account. You can also do it in the app: Settings → Account → Delete account.

What happens

  • Deleted immediately: your email address, username, password, the link to your Google account, sign-in tokens, coins and coin history, items and equipment, gun records, ranks and engravings, Reputation and its log, feat progress, your challenge codes (they stop working) and your crash reports (also those sent from the same installations of the app while signed out). Deleting your account does not refund a purchase: coins and items you bought are deleted too.
  • Kept without your name: your game stats, past matches (including 2 vs 2 seats), target practice courses, Arcade runs and control statistics stay under an anonymous id, so your opponents' ratings stay correct. You are removed from every leaderboard and challenge, and your username is replaced by a random placeholder.
  • Purchase records, kept without your name for 7 years: what you bought and when, Google's order number and purchase token, the coded account id, what each purchase gave and any refund stay under the anonymous id until 7 years after each purchase, for refunds, chargebacks and tax records. Then they are deleted automatically.
  • Backups: copies in the server's backups disappear within 30 days.
  • This cannot be undone. Uninstalling the app does not delete your account.

More details are in the Privacy Policy.

Delete account

Forgot your password? Email support@crossroadsduel.com and ask us to delete your account. We may ask you to show that the account is yours.

Made your account with Google? It has no password. Delete it in the app (Settings → Account → Delete account; Google asks you to confirm), or email support@crossroadsduel.com from that Google account's email address and ask us to delete it. We write back to that address to confirm, and we answer within 30 days.